This policy applies to all users of bl222 (bl222.ws) based in Bangladesh. By creating an account or depositing via bKash, Nagad, Rocket, Upay, or Bank Transfer, you agree to the practices described here.
Overview
bl222 takes the privacy of its players seriously. This document explains exactly what personal information bl222 collects when you register, deposit, or play games, and what happens to that information. It also tells you what choices you have and how to exercise them.
If you have a question that this document does not answer, write to [email protected] and the team will respond within two business days.
Information We Collect
bl222 collects only the data needed to operate your account safely and comply with responsible gaming obligations. The table below lists each category, why it is collected, and a concrete example.
| Category | Examples | Why It Is Collected |
|---|---|---|
| Identity | Full name, date of birth, NID / Passport / Driving Licence number | KYC verification before your first withdrawal; age check (18+) |
| Contact | Mobile number, email address | Account notifications, password resets, security alerts |
| Financial | bKash / Nagad / Rocket / Upay wallet number, Bank account details, transaction history | Processing deposits (≥ ৳500) and withdrawals (≥ ৳700); fraud prevention |
| Device & Usage | IP address, browser type, device model, session timestamps | Security monitoring, responsible gaming checks, technical support |
| Game Activity | Bets placed, games played (e.g. Plants vs Dino, Teen Patti), win/loss records | Account balance accuracy, VIP tier calculation, responsible gaming limits |
| Communications | Live chat transcripts, support emails | Resolving disputes, quality assurance, training |
What bl222 Does Not Collect
bl222 does not collect your social media passwords, full credit-card numbers, or any biometric data. The team does not purchase marketing lists or scrape data from third-party sources.
How We Use Your Information
Your data is used for the following purposes only:
- Running your account — registering, logging in, and managing your balance.
- Processing payments — confirming deposits and releasing withdrawals within approximately 32 minutes for verified accounts.
- KYC and age verification — reviewing identity documents within 6 hours of submission before your first withdrawal.
- Responsible gaming — monitoring play patterns and applying self-exclusion or deposit limits when requested.
- Bonus administration — applying the 110% first-deposit bonus (up to ৳8,000), the 23% reload bonus, the 1.3% daily cashback, and the ৳200 referral bonus to eligible accounts.
- Security and fraud prevention — detecting duplicate accounts, suspicious transactions, and unauthorised logins.
- Customer support — answering queries via 24/7 Live Chat or email at [email protected].
- Service improvement — analysing aggregated, anonymised usage data to improve the bl222 platform and game catalogue.
bl222 does not use your personal data for profiling, automated decision-making that affects your legal rights, or selling to advertisers.
Sharing Your Information
bl222 shares your data only in these limited circumstances:
- Game providers (Spribe, CQ9, Habanero, Playtech, JILI) — they receive session tokens and bet amounts to run game engines, not your identity documents.
- Payment processors — bKash, Nagad, Rocket, Upay, and bank partners receive only the transaction amount and wallet/account reference needed to settle the transfer.
- Identity verification services — a third-party KYC tool may cross-check your NID or Passport number against public records.
- Legal obligations — if required by a valid legal authority, bl222 will disclose the minimum data necessary and will notify you unless prohibited.
No personal data is sold, rented, or traded to any marketing company or data broker, ever.
Cookies & Session Tracking
bl222 uses cookies and similar technologies in two categories:
Essential Cookies
These keep you logged in and maintain your session basket (game balance, active bonus). Without them, bl222 cannot function. They are deleted when you close your browser or after a fixed session timeout.
Analytics Cookies
These help the team understand which game categories are popular (e.g. Fishing vs Slots) and where players encounter problems. The data is aggregated — no individual is singled out. You can opt out by adjusting your browser settings; doing so does not affect your ability to deposit or play.
bl222 does not use advertising cookies or track you across other websites.
How Long We Keep Records
Retention periods depend on the type of data:
- Account and identity records — kept for 5 years after account closure, as required for anti-money-laundering purposes.
- Transaction history — kept for 5 years. Every deposit, withdrawal, and bonus transaction is logged with a timestamp (Bangladesh Standard Time, UTC+06).
- Game activity logs — kept for 1 year from the date of play.
- Support communications — kept for 2 years after the ticket is closed.
- Analytics data — aggregated data with no personally identifiable information; retained indefinitely for trend analysis.
After the relevant period ends, data is permanently deleted or irreversibly anonymised. You may request early deletion of non-mandatory records (see Your Rights below).
Your Rights Over Your Data
You have the following rights regarding personal data held by bl222:
- Access — request a copy of all data bl222 holds about you.
- Correction — ask bl222 to fix inaccurate records (e.g. a misspelled name on your account).
- Deletion — request erasure of data that is no longer necessary, subject to legal retention obligations.
- Restriction — ask bl222 to pause processing while a dispute is resolved.
- Portability — receive your account data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests (e.g. marketing emails, if any are ever sent).
To exercise any of these rights, email [email protected] with the subject line "Data Request – [your registered mobile number]". The bl222 team will respond within 30 days. Identity verification is required before any data is shared or deleted.
Security Measures
bl222 uses industry-standard technical and organisational measures to protect your data:
- All data in transit is encrypted using TLS 1.3.
- Passwords are hashed with a one-way algorithm; bl222 staff cannot read your password.
- Payment credentials (bKash wallet, Nagad number) are tokenised — the raw number is not stored on bl222 servers after the transaction completes.
- Access to personal data within the team is role-restricted on a need-to-know basis.
- Security logs are reviewed daily for anomalies.
No system is 100% secure. If you suspect your bl222 account has been accessed without your permission, contact support immediately via Live Chat or at [email protected].
Players Under 18
bl222 is strictly for adults aged 18 and over. The platform does not knowingly collect data from anyone under 18. If you believe a minor has registered, contact [email protected] immediately. The account will be suspended and all data erased without delay.
Age verification is part of the KYC process completed before the first withdrawal. Documents accepted: National ID Card (NID), Passport, or Driving Licence.
When This Policy Changes
bl222 may update this privacy policy from time to time to reflect changes in technology, regulation, or business practice. When a material change is made, a notice will be posted on the bl222 homepage and sent to your registered mobile number or email at least 7 days before the change takes effect. Your continued use of bl222.ws after the effective date means you accept the revised policy.
The "Last updated" date at the top of this page always reflects the most recent revision.
Reach Our Privacy Team
For privacy-specific queries — data requests, corrections, complaints — the fastest route is email:
Email Support
Write to [email protected] with the subject "Privacy Request". Include your registered mobile number. The team responds within 2 business days.
Live Chat
For urgent account-security concerns, use the 24/7 Live Chat on bl222.ws. Agents can escalate your query to the privacy team directly.